We are committed to delivering your premium car accessories swiftly and securely. All orders are dispatched from our centralized London distribution hub to ensure consistent quality control.

Dispatch & Delivery Timelines

  • Standard Processing: All orders are vetted and processed within 1-2 business days.
  • UK Mainland Delivery: Once dispatched, standard shipping typically takes 3-5 business days.
  • Priority Shipping: Available at checkout for select regions with an estimated arrival of 1-2 business days post-dispatch.

Shipping Transparency

Every order is shipped with a unique tracking number. You will receive an automated email once the courier has scanned your package. Please note that high-value orders may require a signature upon delivery to ensure your accessories reach you safely.

Order Inspection & Issues

While we package our mounts and delicate interior charms with extreme care, we ask that you inspect your package upon arrival. If the external packaging is significantly damaged, please document it with photos before opening.

In the rare event of a missing item or transit damage, contact us at stonegate@stonegatemotorsupplies.com within 48 hours of delivery. We will prioritize a replacement or resolution for you immediately.